Privacy Policy
This Privacy Policy (“Policy”) explains how Trivexol (“we,” “our,” or “us”) collects, uses, shares, and protects information when you visit or interact with our website at https://trivexol.site (the “Website”).
By using the Website, you agree to the practices described in this Policy. If you do not agree, please do not use the Website.
1. Information We Collect
We may collect the following categories of information:
- Information you provide directly: such as your name, email address, phone number, billing/shipping address, and order details when you make a purchase, contact support, or submit a form.
- Transaction information: such as the products you purchase, the date/time of purchase, and payment confirmation details. Note We do not store full payment card numbers if payments are handled by third-party processors.
- Device and usage information: such as browser type, IP address, device identifiers, operating system, pages viewed, links clicked, time spent on pages, and referring/exit pages.
- Approximate location information: which may be inferred from your IP address (e.g., city/region level).
- Customer support communications: content of messages you send to us, including attachments you choose to provide.
2. How We Use Information
We may use your information to:
- Provide, operate, and maintain the Website.
- Process orders, payments, shipping, returns, and refunds.
- Respond to inquiries and provide customer support.
- Send transactional communications (e.g., order confirmations, shipping updates).
- Send marketing communications where permitted by law (you can opt out at any time).
- Personalize content and improve the Website’s performance and user experience.
- Detect, prevent, and investigate fraud, abuse, security incidents, and illegal activity.
- Comply with legal obligations and enforce our Terms of Service.
3. Cookies and Tracking Technologies
We may use cookies, pixels, tags, and similar technologies to operate and analyze the Website and to support marketing efforts. These technologies may collect information about your interactions with the Website.
Cookies can be “session cookies” (deleted when you close your browser) or “persistent cookies” (stored until deleted or expired). You can control cookies through your browser settings and, where available, through any cookie banner or preference tools on the Website.
If you disable cookies, certain features of the Website may not function properly.
4. How We Share Information
We may share information in the following circumstances:
- Service providers: with vendors who help us operate our business (e.g., payment processors, fulfillment/shipping partners, analytics providers, email service providers, hosting providers, and customer support tools).
- Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets.
- Legal and compliance: when required by law, regulation, subpoena, court order, or when we believe disclosure is necessary to protect rights, safety, and security, or to investigate fraud.
- With your consent: when you request or authorize us to share information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and applicable requirements.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access, correct, or delete your personal information.
- The right to object to or restrict certain processing.
- The right to opt out of marketing communications.
- The right to request a copy of your information (data portability), where applicable.
You can opt out of marketing emails by using the unsubscribe link in our messages. To exercise other rights, please contact us using the details in the Contact Us section.
We may need to verify your identity before fulfilling certain requests, and some rights may be subject to limitations or exceptions under applicable law.
8. International Visitors
If you access the Website from outside the country where our servers or service providers are located, your information may be transferred, processed, and stored across borders. By using the Website, you understand that your information may be transferred to jurisdictions that may not provide the same level of data protection as your home jurisdiction.
9. Children’s Privacy
The Website is not intended for children under the age of 13 (or under 16 where applicable), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps.
10. Changes to This Policy
We may update this Policy from time to time. The “Last updated” date above indicates when changes were last made. Your continued use of the Website after changes become effective constitutes acceptance of the updated Policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: [Insert support email]
- Website: https://trivexol.site